If one or more aspects of your service are not functioning but you still have access to the web, point your browser to ptd.net. Once there, click on the "Support" tab at the top of the page. Next, click the "Network Status" link located on the left side of the page. Any current outages will be displayed here, as PenTeleData makes every effort to ensure that the information on this page is current at all times.

Please note: Due to network security concerns, the Network Status page is not accessible from outside of the PTD network - If your service appears to be completely down and you cannot access anything on the Internet, please visit the contact page and call the number for the residential or commercial network status.