Setting Up Your Modem

Creating a PPPoE DSL connection in Windows 10

We thank you for choosing High-speed DSL Internet Service powered by PenTeleData. These instructions will guide you through the setup of your DSL service in Windows 10 and connect you to the Internet.

In the event that you have a question or trouble in setting up your account, please call our Technical Support Department at (800) 281-3564, and follow the menu to get to Residential Technical Support.

If you received software with your DSL package, DO NOT install it in Windows 10! Windows 10 comes with all the software you need to connect to the Internet with PenTeleData.

After you are finished with these instructions, you may want to put them in a safe place. These instructions may be a helpful reference in the future.

Let's Begin:

Close all applications or programs that may be open.

1.  Press the Windows key + R on your keyboard to load the Run dialog box.  In the Run box type “inetcpl.cpl” (without the quotes) and press “OK” or Enter on the keyboard.

2. Click on the “Setup” button.

3. The “Connect to the Internet” wizard will now appear. Click “Broadband (PPPoE)” to continue.

4. You will now be asked to enter the username, password, and a connection name for your High-speed DSL Service.

If your High-speed DSL Service is provided by Ironton Telephone Company, enter your username followed by “@itcdsl” (without the quotes) in the “User name:” field.

If your High-speed DSL Service is provided by Palmerton Telephone Company, enter your username followed by “@ptelco-dsl” (without the quotes) in the “User name:” field.

After you have entered your username enter your password in the “Password:” field.

Note: User names and passwords are case sensitive. Please be certain that your capitalization is correct.

Place a check in the “Remember this password” box.

After you have entered the above information, enter “My DSL” in the field labeled “Connection name:.”

Note: If you would like to share this connection to other users on the computer place a check in the box labeled “Allow other people to use this connection.”

Click “Connect” to continue.

5. Windows will now test your connection.

6. Click on the “Close” button to finish the wizard.

Accessing the Internet

To browse the web, you must open the program called "Microsoft Edge" (The replacement for Internet Explorer browser). This program can be found on the Windows Desktop (the big blue E on the screen) or in your Start Menu.  After this is done, Microsoft Edge will open and your start page will be displayed. Once open, you can then go to other websites by typing them into the bar labeled "Address" at the top of the browser window (e.g. www.ptd.net).

We thank you for choosing Broadband DSL Internet Service from PenTeleData. These instructions will guide you through the setup of your DSL service in Macintosh OS X 10.5 and connect you to your High-speed DSL Service.

In the event that you have a question or trouble in setting up your account, please call our Technical Support Department at (800)281-3564, and follow the menu to get to Residential Technical Support.

If you received software with your DSL package, do NOT install it on OSX!
Mac OSX comes with all of the necessary software you need to connect to the Internet with PenTeleData, send and receive email, and browse the Internet.

After you are finished with these instructions, you may want to put them in a safe place. These instructions may be a helpful reference in the future.

Close all applications or programs that may be open.
1. Begin by clicking the "Apple" and selecting "System Settings…"

2. The "System Settings" window will now appear.  From the side bar, click "Network" to proceed.

3. On this screen, select "Built-in Ethernet" on the sidebar. Next, click on the "Other Services" dropdown menu and select “Add Service…”   Choose “PPPoE.” From the drop-down menu.

4. In the “Service Name:” field, enter “My DSL” (without the quotes) and click “Create.”

5. Click on “My DSL” on the sidebar, on this screen you will need to type in the following information.

PPPoE Service Name: Enter "My DSL" (without the quotes).

If your High-speed DSL Service is provided by Palmerton Telephone Company:
Enter your username followed by "@ptelco-dsl" (without the quotes) in the "Account Name" field.

If your High-speed DSL Service is provided by Ironton Telephone Company:
Enter your username followed by "@itcdsl" (without the quotes) in the "Account Name" field.
Password: Type the password you chose for your Full Access email name.

Note: User names and passwords are case sensitive. Please be certain that your capitalization is correct.

Place a check in the "Remember this password" box and the "Show PPPoE status in menu bar" box.

After your screen resembles the window above, click "Apply" to save your configuration. Close all open windows and return to your desktop.

You are now ready to access the Internet.

Accessing the Internet

To connect to the Internet and browse the web, you must first open a program called "Safari" or another browser. These programs can be found in the Applications folder (click on "Go," then click on "Applications," then click on your browser of choice). Your browser will then open and your start page will be displayed. You can now go to other websites by typing their web address into the address bar at the top of your browser window (e.g. www.ptd.net ).

Instructions on configuring your email client to send and receive email.

You are now ready to enjoy all that the Internet has to offer.